Returns & Refunds
๐ฟ Returns & Refunds
Due to the natural and energetic nature of crystals, all sales are final. That said, I want you to be happy with your order. If your item arrives damaged, please contact me so I can look further into it and help resolve the issue.
๐ฟ Contact me within 7 days of delivery at cotec.contact@gmail.com
๐ฟ Include your order name and clear photos of the item and packaging
๐ฟ If approved, I may offer a replacement or refund, depending on availability
Please note: I do not offer returns or refunds due to change of mind or natural variations in crystal size, shape, or color.